Business overview
ALPHA BUSINESS TECHNOLOGY SDN. BHD. operates ALPHA AI, a digital AI software service delivered online.
ALPHA AI sells digital AI services through https://app.alpha-bt.net. Customers are charged at checkout for a monthly Create Pro subscription and one-time Alpha Sim simulation runs, while basic chat access remains free.
Product and billing summary
- Chat access is available on a free tier.
- Create Pro is a recurring monthly subscription billed at checkout and renewed monthly until canceled.
- Alpha Sim includes one free simulation run per eligible account per day; additional runs are sold as one-time digital credits billed immediately at checkout.
Public policy pages
Terms of Service
Rules for accounts, billing, acceptable use, and cancellations.
Privacy Policy
How we collect, use, share, and retain personal information.
Refund Policy
How refunds, cancellations, and failed payments are handled.
Compliance Statement
How the service is fulfilled, supported, and reviewed for payment compliance.
Contact
Support, privacy, and billing contact details for customers and partners.
Contact
- Customer support: support@alpha-bt.net
- Billing issues: billing@alpha-bt.net
- Privacy requests: privacy@alpha-bt.net