Compliance Statement

ALPHA BUSINESS TECHNOLOGY SDN. BHD. operates the ALPHA AI online service at https://app.alpha-bt.net.

ALPHA AI sells digital AI services through https://app.alpha-bt.net. Customers are charged at checkout for a monthly Create Pro subscription and one-time Alpha Sim simulation runs, while basic chat access remains free.

• Create Pro is a recurring monthly subscription billed at checkout and renewed monthly until canceled.
• Alpha Sim includes one free simulation run per eligible account per day; additional runs are sold as one-time digital credits billed immediately at checkout.

• The service is delivered digitally through the authenticated web application immediately after successful checkout.
• Subscription access begins as soon as checkout completes and remains active until canceled or until the paid billing period ends.
• One-time Alpha Sim purchases are fulfilled as digital credits added to the customer account after payment succeeds.

• Customer and billing support is available at support@alpha-bt.net.
• Refund and cancellation handling is described on the public Refund Policy page.
• Customers can cancel recurring subscriptions from the billing portal before the next renewal.

• The service provides digital AI software features and does not sell physical goods.
• The business does not intentionally market prohibited content categories such as illegal goods, payment fraud tools, gambling, or adult content through this checkout flow.
• AI output is informational software output and must be reviewed by users before use in regulated, safety-critical, or legally sensitive contexts.